While Heritage Gas installs the natural gas pipeline to your home, you will require a professional heating contractor to convert your home to gas. Heritage Gas works with local residential heating contractors who are committed to a high level of natural gas service. View the list of Heritage Gas Authorized Dealers here.
Tips to finding the right contractor
You can use any natural gas contractor of your choice but, please keep in mind, there's more to selecting a contractor than just price. The lowest price is not always your best value.
Step 1 - Find the right contractor
- Review the Heritage Gas Authorized Dealer list (link above).
- Get referrals from friends, neighbours, co-workers, or relatives.
- Check your telephone directory, newspaper, radio or TV ads.
- Ensure you choose a contractor that promotes the quality of their service and equipment at a reasonable price and not just at the lowest prices.
- Choose experienced firms with certified personnel.
- Check the services they provide - such as 24-hour emergency service.
- Find out if they provide maintenance and service after installation and after the warranty has expired.
- Check warranty agreements, especially the details about equipment, materials and labour.
- Ask them to provide references.
- Ensure they have public liability and property damage insurance.
Step 2 - Get estimates
- Some small jobs may be priced immediately while larger jobs may require more time for a contractor to prepare a quote.
- Get all estimates in writing. Your estimate should be easy to read and understand and outlines the equipment, necessary permits or licenses and any additional costs.
Step 3 - Get it in writing!
- A written contract doesn't have to be complicated but it can protect you from many potential, and costly, problems.
- A contract should clearly state the following:
- The name, address and telephone number of the contractor.
- A full description of the work and the materials and products to be used.
- When the work will start and be completed.
- How much you will be charged for the work and when you will have to pay.
- Licenses and contracts to be purchased by the contractor.
- Who is responsible to remove old equipment and materials.Warranty and guarantee on materials and labour.
Remember, a contract is a legally binding document when signed by both parties. It is important to understand and agree with its contents before you sign. Don't sign it unless you are satisfied that it includes all necessary information and accurately represents what you have agreed to.